Lost admin password


#1

I forgot the password for the “admin” user. Can I recover it or reset it?


#2

If you have another user account with the admin or security#edit global permission, you can log in to the GUI with that account and reset the admin user’s password on the User management > Users screen. Alternatively, you can use the XL Deploy CLI as described here.

If you don’t have another user account with the admin or security#edit global permission, you can’t recover or reset the admin user’s password. We strongly recommend that when you’re first getting started, you create another administrator user account to ensure that you always have a backup for this type of “day to day” admin work.

And of course, it’s always best practice to create users with limited permissions to execute different types of tasks. No need to run everything as “admin”. :wink: